IVR & Voice Solutions Development
Er. Sourav Singh
Freelance Web Developer
Full Stack • AI Solutions • AWS Cloud • IVR
Core Service Offerings:
STARTING PRICE:
70% OFF⚡ FLAT 70% DISCOUNT OFFER (SAVE ₹12,000)
IVR & Voice Solutions Development
Automate inbound & outbound phone call workflows, customer voice trees, and intelligent call routing with custom IVR solutions.
What you get
- Custom multi-level IVR call menu & tree design
- Twilio / Plivo / Exotel voice API integrations
- Intelligent call routing & ACD setup
- AI Voice bot & automated survey system
- Call recording, transcription & CRM webhook sync
Service Overview
IVR development and voice automation services designed to streamline customer communications and phone workflows. I build custom multi-level IVR call trees, integrate programmable voice APIs like Twilio, Plivo, and Exotel, develop AI voice bots with real-time speech recognition (STT) and text-to-speech (TTS), and sync telephony data directly with your CRM and web applications.
Technologies
Why This Service Stands Out
Unique capabilities tailored to ivr & voice projects—not a generic package description.
Multi-Level IVR Call Trees
Custom automated voice menus (press 1 for sales, press 2 for support) that route callers quickly to the right destination.
Programmable Voice & Telephony APIs
Integrate Twilio, Plivo, Exotel, or SignalWire APIs for automated outbound calls, DTMF keypress processing, and voice notifications.
AI Voice Bots & Speech Recognition
Enable natural conversational voice interactions using Text-to-Speech (TTS), Speech-to-Text (STT), and LLM-powered voice assistants.
Real-Time CRM & Webhook Integration
Log call details, caller history, transcriptions, and recordings into your CRM, database, or analytics dashboard instantly.
Delivery Process
Call Flow Mapping
Define caller journeys, DTMF menu prompts, routing rules, business hours logic, and emergency fallbacks.
Telephony & Backend Build
Provision phone numbers, configure TwiML/voice webhooks, and build serverless handlers for dynamic menu responses.
Voice AI & Integration
Wire speech recognition, text-to-speech engines, call recording pipelines, and CRM webhooks.
Testing & Deployment
Perform live call testing, verify concurrency scaling, optimize voice latency, and deploy to production.
Business Benefits
Practical outcomes you can expect when investing in ivr & voice solutions development.
24/7 automated call handling and customer self-service options
Reduce call center agent workload by resolving routine queries automatically
Lower operational telephony costs compared to traditional legacy PBX systems
Complete visibility into call volumes, dropped calls, and customer satisfaction
Frequently Asked Questions
Answers specific to IVR & Voice engagements.
I specialize in Twilio Voice, Plivo, Exotel, SignalWire, and custom WebRTC or SIP trunking integrations.
Yes. I build conversational voice bots using OpenAI Whisper, Realtime API, Google Speech-to-Text, and ElevenLabs / Amazon Polly TTS for human-like phone conversations.
Yes. When a customer calls, the IVR can query your database via API to check order status, account balances, or appointment times and speak the answers back to the caller.
Yes. Outbound IVR systems can automate appointment reminders, OTP verification calls, feedback surveys, and emergency alerts.
Looking to build a custom IVR or voice automation system?
Share your call flow requirements to get a clear technical architecture and IVR deployment roadmap.
Get a Free ConsultationRelated Services
Contact Er. Sourav Singh
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Email Address
contactsouravdev@gmail.com
Phone Number
+91 83606 23542
Office Location
Street no. 2, Office no. 135, Gurbachan colony, Ludhiana, Punjab
India
Working Hours
Available Daily 24/7
Round-the-Clock Service